FAQ

Fix app stuck spinning on Android
If your app is stuck spinning on Android and you can't even see a login screen, you will need to force stop the app, clear the app's data, and clear...
Tue, 20 Jun, 2017 at 8:42 AM
I paid for a subscription but it's showing an already expired date!
Sometimes the app isn't properly informed when your subscription renews. If this happens, please try going into the Upgrade to Premium section of th...
Thu, 11 Jun, 2020 at 2:28 PM
App is crashing on launch
Occasionally it's possible that the local app cache data may get into a corrupt state which could cause the app to crash immediately when launching. ...
Thu, 18 Jun, 2020 at 10:51 AM
Unsubscribing to PoolMath
Sometimes users may sell their house or no longer wish to subscribe to the App for whatever reason. Because PoolMath is setup to automatically renew the App...
Fri, 27 Nov, 2020 at 7:11 PM
Android to iOS
Hello, We're very sorry for the headache, but we'll gladly get you taken care of. :) For starters make sure you cancel your active subscription...
Mon, 8 Aug, 2022 at 7:17 AM
Entering Custom Levels
Hello, and thank you for the question! Currently there is no way to alter the levels as we wish for the App to be utilized as a tool for those who follow ...
Mon, 8 Aug, 2022 at 1:59 PM